To our valued patients, For the safety of everyone and in our effort to minimize the exposure of COVID-19 and protect our staff and patients, the office will be closed during this time except for dental emergencies until we get further direction from our governing body. Our office will continue to take every precaution to keep our staff and patients safe such hospital grade infection control. Dr Oliveros and a few members of the team did attend the PDC and has been in self-isolation from March 16 th to March 22nd as per the Provincial Health Officer’s order. At present, no one from our clinic has experienced any signs or symptoms consistent with COVID-19 exposure.

From this point going forward, as by the strong recommendation of the College of Dental Surgeons of BC (CDSBC) our office will suspend all elective and non-essential service. Any existing patient with a dental emergency (bleeding, infection, trauma) please call the office emergency line at 778-389-6882.

Regarding the Pacific Dental Conference

February 24 – the BC Dental Association consulted with agencies of the Provincial Health Services Authority in advance of the conference and shared the discussion with the organizers of the PDC. All parties were aware the PDC was scheduled for March 5-7. For example, Dr. David Patrick from the BC CDC spoke at the conference about COVID-19 in the CDSBC sponsored course at the conference. At no time was the PDC asked by any public health representatives to halt the conference.

March 12 – Dr. John Harding, Chief Medical Health Officer for Vancouver Coastal Health reaffirmed in his media conference that there was very little risk to any of the attendees at the conference and that dental patients could safely continue with care. March 13 – Dr. Bonnie Henry, Provincial Public Health Officer issued a letter to all health care professionals (distributed by CDSBC to dental registrants) removing the need to self-isolate after travel as they were considered essential health care workers. She further went on to provide some recommended protocols to improve patient safety but made no mention of closing offices or broad self- isolation requirements of dental professionals.

March 16 – BC’s Provincial Health Officer, Dr. Bonnie Henry, announced today that everyone who attended the PDC needs to self-isolate until Sunday, March 22. The CDSBC has also issued a notice today strongly recommending that all elective and non-essential dental services be suspended immediately.

Warm regards,

Dr. Robert Oliveros and staff